No engine credentials were found Error Solution

No engine credentials were found on the services tier on information server engine/ Failed to connect to information server engine user name password incorrect : issue while login into datastage clients

 1. No engine credentials were found on the services tier on information server engine : DK®

If you have just installed DataStage server and you get the above error while connecting to any DataStage client, then chances are that the DataStage user’s credentials are not mapped correctly to any OS user. Follow the below steps to make such mapping –

1.    Log in to the IBM InfoSphere Information Server Web console by using Administrator credentials.

2.    On the Administration tab, expand the Domain Management section and click Engine Credentials.

3.    Select the InfoSphere Information Server engine for which you want to map user credentials.

4.    Click Open User Credentials.

5.    Click Browse to search for suite users.

6.    Specify additional search criteria, and click Filter to display a list of users.

7.    From the search results, select the suite users that you want to map to the engine tier operating system local credentials and click OK.

8.    On the Map User Credentials pane, select one or more users to map to the credentials. If you want to map some suite users to one user and map other suite users to a different user, select one subset of users and continue.

9.    In the Assign User Credentials pane, specify the local operating system user credentials. The user name and password that you provide must be a valid user name and password for the operating system where the engine tier components are installed. If you want to preserve credential mappings that users have already configured, select the Apply Only to Users without Credentials check box.

10.  Click Apply.

11.  To map credentials for additional suite users, do one of the following:

o    Repeat steps 8 through 10 to map credentials for additional users displayed in the Map User Credentials pane.

o    Repeat steps 5 through 10 to select from a new filtered list of users and map credentials for those users.

 After you map the credentials, any suite user or group that is assigned an IBM InfoSphere DataStage and QualityStage user or administrator security role can log in to an InfoSphere DataStage and QualityStage client. DK®

  2. Failed to connect to information server engine user name password incorrect :  DK®

This error also comes because the DataStage user is not mapped to the Server’s OS user. Please follow the steps provided in the above solution and this problem shall be resolved.